Privacy Policy
Last updated 28 September 2026
TrackHomework is operated by HOC Techlabs LLP (“we”, “us”). This policy explains what personal information we collect when you use TrackHomework, why, and the choices you have.
Information we collect
- Account details. When you sign in with Google we receive your name, email address and a Google account identifier. We never see your Google password.
- Children’s details. The name, class/grade and school you choose to enter for each child. Children do not have accounts or access to the service; the information is provided and controlled by their parent or guardian.
- Homework PDFs and extracted tasks. Files you upload, and the subjects, dates and tasks read from them.
- Payment information. Payments are handled by Razorpay. We receive the status of your subscription and payment identifiers, but we do not receive or store your card, UPI or bank details.
- Usage analytics. Which screens you open and which actions you complete (for example signing in, adding a child, uploading a PDF, saving homework, starting a subscription), tied to an internal account identifier. We do not send your name, email address, children’s details, PDF names or contents, or homework text to our analytics provider.
- Technical data. A session cookie that keeps you signed in, and standard server logs (such as IP address and browser type) used for security and troubleshooting.
How we use it
- To provide the service: reading your PDFs, building homework lists, and showing them to you.
- To manage your subscription and free trial, and to contact you about your account or payments.
- To keep the service secure, prevent abuse and fix problems.
- To understand how the product is used and improve it, using the analytics described above.
We do not sell your personal information and we do not show advertising.
Who processes your data
- Google for sign-in, and Google Cloud for hosting, database and file storage (Mumbai, India region).
- AI providers that read the text and layout of an uploaded PDF to extract tasks. The file is sent only for that purpose, under the provider’s API terms.
- Razorpay for payment processing, under its own privacy policy.
- PostHog (hosted in the United States) for product analytics, so we can see whether the service works and where people get stuck. Session recording and automatic click tracking are switched off.
Cookies
We use one essential cookie to keep you signed in. We also keep a few settings in your browser’s local storage: your light/dark theme and an anonymous identifier used for analytics. We do not use advertising cookies. To stop analytics, clear this site’s stored data or email us and we will remove your analytics history.
Retention and deletion
We keep your data while your account is in use. You can delete a child, an upload or a task at any time from the app, which removes the associated homework data and PDFs. To delete your whole account, email support@trackhomework.com and we will remove it. Records of payments may be kept as long as the law requires.
Your rights
You can ask us to access, correct or delete your personal information, or withdraw consent for its use, by emailing us. We will respond within a reasonable time.
Children
TrackHomework is for parents and guardians. We do not knowingly collect information directly from children. If you believe a child has given us information, contact us and we will delete it.
Changes
If we make material changes to this policy we will update the date above and, where appropriate, tell you in the app or by email.
Contact
HOC Techlabs LLP · support@trackhomework.com